Tell it about your business
Add your services, hours and FAQs. Import your website, then review and edit what your assistant should know.
MEET INSTNCT. YOUR AI PHONE AGENT.
Good instincts.
Great follow-through.
The right instincts for small business.
Answers when you’re busy. Follows up when you haven’t had a chance. Helps customers take the next step—with your business calling the shots.
Hear from us when Instnct launches in Australia.
No payment. No commitment.
Your business. Your rules. By AdaptiveX ↗
YOUR ASSISTANT MAKES CALLS, TOO
ONE LESS JOB ON YOUR LIST
“Amanda’s away today. Could you call her clients and help reschedule?”
Your briefA helpful callA new booking
OUTBOUND CALL
AU voiceA change of plans
Listen to the call0:00 / 0:39
Hear the conversation.
Press play and follow along.
Friday, 2pm. All sorted.
New time agreed. Your team stays in the loop.
Your business. Your rules.
You set the instructions.
Both sides of the call.
Incoming help. Outgoing follow-ups.
A human when it matters.
Your team stays in the loop.
Made for your patch.
For Singapore & Australia.
SOUND LIKE YOUR WORKING DAY?
The phone work doesn’t stop
when your day gets busy.
With a customer. Missing the next call.
A new enquiry goes unanswered. A potential booking may go elsewhere.
Due back. Still waiting for a call.
Regular customers are due for their next visit, but nobody has time to follow up. Repeat bookings stay on the to-do list.
One sick day. A morning of rescheduling.
A team member is away. Someone else spends the morning rearranging appointments instead of looking after customers.
The doors are closed. Your day isn’t over.
Callbacks, notes and invoice reminders follow you home. The workday ends with another job list.
OUTBOUND CALLS. EVERYDAY RESULTS.
The follow-ups you put off.
Finally getting done.
Bring customers back, rearrange disrupted bookings and keep invoice reminders moving. Give your assistant a brief and let it make the calls.
FOR SALONS & BEAUTY
Keep a sick day from taking over your day.
“Amanda’s away today. Could you call her clients and see who can move to later in the week?”
OUTBOUND CALL
AU voiceA change of plans
Listen to the call0:00 / 0:39
Hear the conversation.
Press play and follow along.
WHAT IT MEANS FOR YOUR BUSINESS
Clients find a new time. Your team can stay with the customers in front of them.
HOW THE CALLS GET DONE
- Review the affected clients and available times.
- Call with your approved message and offer alternatives.
- Confirm a new time, or leave a request for your team.
Direct rescheduling needs a supported booking connection and your salon’s availability rules.
See how it works for salons You approve who to call You set the message and timing Your team sees the outcomes
Start with a reviewed contact list. You choose the message, calling times and when to hand over to your team.
HEAR YOUR ASSISTANT AT WORK
Good conversations.
Clear next steps.
Listen to enquiries, bookings and follow-ups in a familiar Australian voice.
01 / ANSWER. BOOK. FOLLOW UP.
Capture the enquiry. Give your team the details.
Hear an assistant for a trades business check the urgency, capture the location and arrange a callback.
Press play to hear the conversation.
INBOUND CALL
AU voiceAnswer an enquiry
Listen to the call0:00 / 0:36
THE CONVERSATIONReady when you are
Hear the conversation unfold.
Press play. The words will follow the voices.
Your assistant. Your customer. A useful next step.
YOUR BUSINESS. YOUR KIND OF HELPFUL.
Your business.
Ready for the phone.
Set up your assistant around the way you work.
Keep the final say on how it handles your calls.
Give it your own touch
Choose a voice, greeting and call instructions. Connect your calendar and set up your number or forwarding.
Practise. Then make it live.
Try a practice call. Refine the details, complete number verification and switch on when you’re ready.
SMALL BUSINESS IS PERSONAL. WE GET IT.
A good fit for
your kind of busy.
Every business has its own kind of phone work.
Find a little help for yours.
Trades & home services
New job enquiries. Quote follow-ups. Fewer interruptions.
Explore trades
Hair salons & beauty
Appointment enquiries. Rebooking. Help when plans change.
Explore salons & beauty
Professional services
Client intake. Meeting reminders. Invoice follow-ups.
Explore professional services
Mechanics & automotive
Service enquiries. Service reminders. Next week’s bookings.
Explore mechanics Your workspaceCALLS & NEXT STEPS
Good morning, Alex.
A little more on top of things.
Needs action 2Recent callsAppointments
New customer enquiry
09:42Quote requested · Kitchen tap repair
Callback requested
09:18Service reminder · Monday afternoon
Summaries, transcripts and recordings in one place.
ON IT. AND IN YOUR CONTROL.
Every call.
A clear next step.
See what was said, what happened next and what needs a human touch. It’s all there in one simple workspace.
- Set call rules and switch your assistant on or off.
- Get notified about the outcomes that matter.
- Route calls to a person when needed.
A LITTLE MORE CONNECTED.
All your tools.
One helpful assistant.
Calendars. Customer records. The systems that run your day.
Bring them into the conversation.
Google CalendarAppointments & availability
HubSpotContacts & follow-ups
XeroInvoices & balances
ServiceM8Jobs, quotes & customers
Instnct.by AdaptiveX
TURN CONTEXT INTO ACTION
1Bring the right context
2Make a useful call
3Save a clear next step
And many more.
Connect the CRMs, calendars, accounting systems and industry tools your business relies on. These are just a few of the possibilities.
Answer callsRun call roundsManage bookingsCapture detailsNotify your teamReview outcomes
MORE TIME FOR THE WORK YOU LOVE.THIS IS WHY YOU STARTED.
Do your thing.
We’ll do
the ringing.
There’s a part of your business only you can do. Give it a little more of your attention.
GOOD QUESTIONS. CLEAR ANSWERS.
A little more
good to know.
The practical details, before you get started.
Still have a question?Talk it through with our team.
Handle incoming enquiries, help with simple appointments and make outbound calls from a brief you approve. Start with one job—such as overflow calls, appointment reminders or service follow-ups—and build from there.
THE RIGHT INSTINCTS FOR YOUR BUSINESS.
Trust your Instnct.
Instnct by AdaptiveX. Launching in Singapore & Australia.