Give it the right information
Add your services, opening hours, FAQs and approved answers. Review imported business information and update it whenever things change.
YOUR BUSINESS. YOUR RULES.
Your assistant.
Your final say.
Choose what your assistant knows, which calls it handles and when your team steps in. Review every conversation and its next step in one workspace.
Set how calls are handled
Choose the voice, greeting and instructions. Set call handling for business hours, after hours and situations that need a person.
Approve outbound calls
Review who to call, what to say and when to call. Start or stop a call round and honour customer do-not-call preferences.
Keep bookings within your rules
Connect the calendar or booking system you use. Control the times and appointment options your assistant can offer.
Bring your team into the conversation
Set a human transfer number, take messages and capture callback preferences. Questions that need judgement go to your team.
Review the result
Read summaries and transcripts, listen to recordings and check the Needs action inbox. See which bookings are confirmed and which conversations need attention.